For customers outside of the US, please shop on our Etsy store.
We fulfill 5-gag sets in 3-5 business days, and other items in 1-2 weeks. In the US, shipping will take 2-5 days depending on where you are.. Tracking details will be provided in your confirmation email. Thank you for your patience and understanding as every order is hand made!
Absolutely. From customizations to products already in our catalog, to completely new product requests, we’d be happy to work with you. Read more about custom work here.
Either size will technically fit anyone, but you’ll probably have a preference depending on the shape and size of your (or your partners) individual face. The original is bigger and bolder, the mini is scaled down for smaller featured folks (or if you just want a more subtle look). Check out the catalog to see pictures of both sizes on the same model.
We recommend you put the strap cage around the back crown of your head (direct line back from your eyebrows), then pull the front down over your eyes. Adjust the buckles if it needs to be tighter or looser. That way, you only need to size it once and it’ll be ready to pull on any time.
On the leather parts, use a clean towel to massage in leather conditioner every six months to a year. You can use any good quality leather conditioner, including ours here.
Keep the fabric eye pillow dry by hanging it in indirect sunlight after heavy use, especially after sweating or crying. For a refresh, sprinkle baking soda on the pillow and leave it for an hour before wiping or vacuuming it off. For those of you who really put these to the test, we're happy to do a full refurbishment for $50.
As tight as you’re comfortable with and that your activity calls for. There’s no need to make it uncomfortably tight, as the eye pillow will form to your face for a visual seal. It will stay put even when it is loosely secured.
If your vision is blurred after wearing the blindfold, stop wearing it. We offer two versions: one with an eye cup to relieve potential pressure on eyes, and one with a full eye pillow that keeps your eyes gently shut. Please contact us if you have one version and want to try out the other.
It takes serious time to make these products at the high quality we hold ourselves to. Every step of the process is done in-house, and we don’t cut corners. This means what you get is the culmination of hundreds of hours of research, prototyping, material sourcing, designing, processing, and construction.
If a payment plan is not enough to help you cover the cost, email us with a request for sliding scale so we can set you up with a discount: email@example.com.
If you still have questions after reading through the FAQs, feel free to email us at firstname.lastname@example.org. We'd be happy to set up a phone consultation from there, if needed. Don’t be shy, we want to talk to you!