Shipping and Fulfillment
Do you ship internationally?
For customers outside of the US, please shop on our Etsy store.
How long will it take to get my order?
Sabersmyth items are hand made by our two founders and occasional helpers. Thank you for your patience as we ensure each piece gets the proper time and attention.
- Ready to Ship items are made in batches so we can offer a 5 business day turnaround.
- The turnaround time to make most Made to Order items is currently around 2 weeks. Our shop is moving in March 2023, so please place your orders by February 13th to get your item before we move.
If your order is time sensitive, you can always reach out to request expedited service (rush fees apply).
What if my order contains both Ready to Ship + Made to Order items?
If you purchase both Made to Order and Ready to Ship items, they will all ship at the same time.
Is your packaging discreet?
Your orders are mailed in non-branded packaging. The shipping label will include "Sabersmyth" in the return address. If you'd like us to remove it, leave a note on your order.
Can I pay in installments?
Yes! Check out with Shop Pay to buy now and pay later. Payment plans are one of the ways we make high-end hand made gear and garments available to more folks.
Do you offer sliding scale?
If a payment plan is not enough to help you cover the cost, contact us with a request for sliding scale so we can set you up with a discount.
Do you take custom orders?
Absolutely. From customizations to products already in our catalog, to completely new product requests, we’d be happy to work with you. Read more about custom work here.
How often should I condition my leather products?
Your leather gear will last you many, many years if taken care of properly!
We recommend conditioning your leather after every use, or at least once a month. You can use any high quality leather conditioner, including ours here.
How do I clean my leather products?
To spot-clean, simply wipe your leathers with a damp towel. For a more thorough clean, we recommend using saddle soap.
Always let the leather dry completely after cleansing, and store in a dry place.
After cleaning, rehydrate the leather with a thorough conditioning.
How do I clean my ball gags?
Read more about cleaning your Sabersmyth ball gags here.